Top 12 Questions: Asking Raleigh Exterior Home Painters

If you are thinking about painting the exterior of your home, you may have a few questions in mind for your potential paint contractor.

Asking questions and doing extra research is the key to finding the best painter for your home improvement project.

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Making sure you hire a true professional will ensure that you get the most durability and satisfaction out of your paint job. Save yourself time and frustration by asking the right questions to weed out inexperienced and unqualified companies pretending to be professional painters. Before you commit to a company, come prepared with these in-depth questions to find the best company for your painting project.

These are the top 12 important questions to ask your exterior home painter. A true professional will be able to answer all these questions in full detail:

1. Which painting products do you suggest and why?

Painters tend to establish a relationship with a particular store or brand of paint. If a painter is reluctant to use another product, it is fair to ask why. A potential contractor needs to be able to have facts to back-up why they use a certain brand. If you are being steered toward a low-cost product, find a different painting company. Most professionals do not use paint from the big box chain stores for many reasons and they know that you never get more than you pay for when it comes to paint.

2. Are you familiar with Surfactant Leaching and the high potential of it in humid climates?

Surfactant leaching is the concentration of water-soluble paint ingredients called “surfactants” on the surface of latex paint. You can see the effects of surfactant leaching when appearances of sticky brown residue or spots appear on paint.

3. Do you have insurance?

A painting contractor should have two types of insurance, Workmen’s Compensation, and Comprehensive Business Liability. Workmen’s Compensation protects the workers and you from liability while they are working on your property. Comprehensive Business Liability protects your property from damage by the contractor.

4. Should I spray or hand brush? Why one application over the other?

Both options have their pros and cons. Spraying is the faster method that usually only requires one coat coverage, is free of brush marks and can get into hard to reach areas. Spraying does, however, have a longer prep time, the possibility of uneven coverage, and poor adhesion. Brushing has excellent control, good adhesion, uniform coverage and is better for getting into smaller cracks. Brushing takes a lot longer, requires two coats and can leave brush marks. Make sure your contractor has solid and definite reasons for picking one method over the other.

5. What are the differences between a flat and satin finish?

It is important to know the distinction between finishes. Flat finishes have a soft, velvety appearance that will not highlight minor bumps and gouges as would glossy coats. There are many pros to flat finishes; however, it is virtually impossible to clean. Satin finishes have a low shine with minor reflective qualities. Again, satin has its perks; however, it is a lot harder to apply because it shows imperfect textures. Any professional painter will be able to go into full detail about the pros and cons for each finish and which is a better choice for your home.

6. Do you suggest painting the gutters and downspouts?

A professional painter will tell you that you do not have to paint the gutters or downspouts; however, it does not make sense to go to the expense of painting your house and trim to have the gutters remain grimy. Gutters and downpipes can be very noticeable on most houses. Usually, gutters and downspouts need to be painted when cleaning them doesn’t bring them closely back to their original color or if their color doesn’t match the same undertone of the new trim.

7. Do you use subcontractors?

Make sure the company you hire does not use subcontractors. Subcontractors can be unskilled and unprofessional painters. If you receive an unusually low painting estimate from a company, chances are they use inexperienced workers on the job.

8. How long do you expect the new coating to last?

Exterior painting can last between 5 to 10 years depending on the type of paint used and the surrounding environment. You can lengthen that time if the surface is prepped properly, premium paint products are used and you keep up with yearly power washing.

9. Which exterior colors are more subject to fade?

There are some colors that are subject to fading worse than others. These colors include bright colors like bright reds, blues, yellows and some grays will be more vulnerable to UV radiation and fade faster. Colors like tans, beiges, and browns will last longer on exterior surfaces.

10. Do you have a list of customers who would be willing to verify the quality of your work?

A true professional should be able to supply you with a list of previous work and happy customers. Speaking with a previous customer will help you get insight on how your potential contractor works on the job, stays close to deadlines and keeps you up-to-date on your home painting project. Be slightly skeptical if he or she only has a small number of homeowners who are available to speak with, as they could be relatives or friends.

11. Does the work come with a warranty?

If your painter is using premium-grade paint, your paint job should last somewhere around 10 years depending on homeowner upkeep and weather conditions. A professional paint contractor will offer a guarantee on his or her work that will be in writing and honored.

12. How long has the painting company been in business?

It is important to know how long the company has been in business. As a rule of thumb, it is better to go with a painting company that has been in business for at least 5 years.

Ready To Paint The Exterior of Your Triangle Home?

The most important part of painting your home’s exterior is picking a transparent and reliable company. At A Touch of Color Painting, we are a locally owned mid-sized company striving to provide the Triangle area with the best exterior paint jobs. We specialize in exterior house painting and repairs. With over 15 years of experience for each of our painters, we offer the professionalism and quality that cannot be matched! We pride ourselves in quality craftsmanship and professionalism from the start to finish on every project. We have been providing services to the Raleigh, Wake Forest, Cary, and Chapel Hill areas since 2004.

Call A Touch of Color Painting today, or simply fill out the form below! We are happy to answer any questions!